Sr. MEDITECH EHR Support Analyst

Classification: Contract-to-hire

Contract Length: 10 months



CereCore is a healthcare solutions provider that specializes in offering IT services, workforce management, and operational support to healthcare organizations. They focus on improving the efficiency and effectiveness of healthcare systems through various solutions, including electronic health record (EHR) support, IT staffing, and consulting services.



Position Summary

The Senior MEDITECH EHR Support Analyst is responsible for providing advanced support, maintenance, and optimization of the MEDITECH EHR system within a healthcare organization. This role involves troubleshooting complex issues, analyzing system performance, and collaborating with clinical and IT teams to ensure that MEDITECH functions efficiently to support high-quality patient care.



Responsibilities

• The Senior EHR Support analyst is a facility resource responsible for implementation and operational oversight of clinical applications for physicians, advanced practice professionals, nursing, and ancillary staff.


• This position is responsible for driving successful implementation and adoption of new technologies, support existing applications, collaborate with multidisciplinary teams to keep the EHR up to date, participate and provide subject matter expertise for various hospital clinical improvement committees, and partner with other informatics teams for a streamlined distribution of work to maximize the support provided to all clinicians and ancillary staff.

• Ability to work independently as well as with a team on complex projects.


• Adeptness to learn new assignments, technologies and applications quickly and manage multiple assignments simultaneously


• Excellent verbal and written communication skills


• Ability and desire to invest in themselves and colleagues: to learn and grow, to foster a sense of purpose and motivation to contribute at their highest level;


• Ability to develop and cultivate strong relationships with Facility senior leadership team, Facility department directors and managers, other division leaders, physicians, advanced practice professionals, nursing, ancillary staff, facility and ITG colleagues


• Ability to manage and quickly execute upon our project portfolio while ensuring accountability across all service lines;


• Ability to manage facility change management and ongoing operational processes around any new technology or EHR projects


• Ability to leverage strong attention to detail in a fast-paced, dynamic environment;


• Ability to learn new systems and expand knowledge base to support operational demands;


• Ability to collaborate with division and corporate peers to provide excellent operational support of existing systems;


• Ability to effectively communicate and present data and information to various stakeholders;


• Ability to create and deliver education in various formats to support new and existing applications;


• Ability to employ various process improvement methods, such as RCA, DMAIC, Lean and Six Sigma


• Ability to effectively drive change to ensure adoption of new technologies and processes;


• Comprehensive understanding and recent application of nursing practice, process and workflow;


• Understanding of accreditation guidelines, such as The Joint Commission and HIPAA;


• Understanding of reporting tool(s) functionality and capabilities


• Demonstrate advanced computer skills


• Bachelor Degree preferred