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Epic Training Project Manager

Nordic
Full-time
On-site
Madison, WI

Epic Training Project Manager


Who we are

Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides health IT staffing, advisory consulting, and managed services that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic’s culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.


Your role

A Nordic trainer has expert knowledge and training experience to execute a training program that leaves clients with the confidence and knowledge to succeed. We’re looking for an experienced Epic project manager with a training background. Experience with training environment build (MST), training project management, and Connect projects is a plus. If this sounds like you, here are a couple things you’ll need.


  • One or more Epic certifications
  • At least two years of Epic principal trainer/instructional designer experience, including training environment build

If you know someone else who would be a great fit for this position, let us know.


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Full Job Description


Senior Consultant


A Senior Consultant provides consulting services to clients on Epic-related projects in an analyst, project management, project leadership or training capacity.


Key Responsibilities


Perform Epic-related consulting and administrative computer services for Nordic clients


  • Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems.
  • Mentor client project teams as necessary in project and system build strategy.
  • Track and document risks and issues.
  • Analyze and document workflows.
  • Work closely with project leadership, including documentation and facilitation.
  • Work directly with Epic end users. Monitor workflows, provide documentation, and optimization suggestions.
  • Lead meetings regarding project status and on-going work-product coordination.
  • Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client’s statement of work.
  • May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers.

Skills and Experience


  • All consultants must possess at least one Epic certification. Multiple certifications preferred.
  • Some project management experience is preferred.
  • Training roles may not always require Epic certification.
  • For project management/leadership roles, PMP strongly preferred.
  • Minimum two years’ Epic work experience after certification.
  • Strong communication skills, written and verbal.
  • Highly organized, able to multi-task as well as maintain intense focus on individual tasks.
  • Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product.
  • Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to:
    • Adapt quickly to new work evironments.
    • Work successfully with different teams and co-workers.
    • Client workplace rules and regulations.
    • Varying travel and living arrangements due to project location changes.
  • Aptitude for mentoring and guiding others.
  • Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values.
  • Very high degree of professionalism