Epic Training Project Manager
Who we are
Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides health IT staffing, advisory consulting, and managed services that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic’s culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.
Your role
A Nordic trainer has expert knowledge and training experience to execute a training program that leaves clients with the confidence and knowledge to succeed. We’re looking for an experienced Epic project manager with a training background. Experience with training environment build (MST), training project management, and Connect projects is a plus. If this sounds like you, here are a couple things you’ll need.
- One or more Epic certifications
- At least two years of Epic principal trainer/instructional designer experience, including training environment build
If you know someone else who would be a great fit for this position, let us know.
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Full Job Description
Senior Consultant
A Senior Consultant provides consulting services to clients on Epic-related projects in an analyst, project management, project leadership or training capacity.
Key Responsibilities
Perform Epic-related consulting and administrative computer services for Nordic clients
- Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems.
- Mentor client project teams as necessary in project and system build strategy.
- Track and document risks and issues.
- Analyze and document workflows.
- Work closely with project leadership, including documentation and facilitation.
- Work directly with Epic end users. Monitor workflows, provide documentation, and optimization suggestions.
- Lead meetings regarding project status and on-going work-product coordination.
- Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client’s statement of work.
- May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers.
Skills and Experience
- All consultants must possess at least one Epic certification. Multiple certifications preferred.
- Some project management experience is preferred.
- Training roles may not always require Epic certification.
- For project management/leadership roles, PMP strongly preferred.
- Minimum two years’ Epic work experience after certification.
- Strong communication skills, written and verbal.
- Highly organized, able to multi-task as well as maintain intense focus on individual tasks.
- Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product.
- Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to:
- Adapt quickly to new work evironments.
- Work successfully with different teams and co-workers.
- Client workplace rules and regulations.
- Varying travel and living arrangements due to project location changes.
- Aptitude for mentoring and guiding others.
- Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values.
- Very high degree of professionalism