Epic Analyst - Healthy Planet - Manning - Information Technology Application

Schedule: Monday - Friday

Salary: $34.16 - $49.47 per hour depending on qualifications

JOB PURPOSE: The IT Epic Analyst will assist in the development, support, and functional roll out of the EPIC Electronic Health Record (EHR) system commensurate to their certification. The IT Epic Analyst assists in optimizing their workflow processes through building applications that are tailored to meet the organization’s needs. They will learn the EHR system’s capabilities and functional use and apply their knowledge of Patient Care Business workflow to assist in the implementation of a system that meets process needs.  The IT Epic Analyst is the primary support contacts for each application. They coordinate all issues that arise during the project for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations

Essential Job Functions: 

• Participates in all phases of the system development life cycle including development of use cases and evaluation of software solutions


• Research to develop, configure, and modify moderately complex information systems


• Creates documentation of business requirements, current and future state workflows


• Designs, codes/configures, tests, debugs, documents, and maintains programs/applications


• Coordinates all testing phases of associated applications during implementations and upgrades


• Identifies issues that arise in application area as well as issues that impact other application teams, and working to resolve them


• Develops strong relationships with end user communities, customers, and business partners, serving as primary support contact

• With end user communities, customers and business partners, ensures the system meets the organization’s business needs and delivers on project deliverables and timeline


• Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position


• Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards

Minimum Education and Experience:

• High School Diploma or General Education Diploma (G.E.D).


• Three (3) years’ experience working within an ambulatory care environment within a practice management and EHR system.  Has been considered a lead or super user of the application within the work environment and provides support to their peers.


• Three (3) years of working experience in clinical application design, configuration, set-up, and troubleshooting


• Three (3) years’ experience as a healthcare information systems analyst


• Familiarity with case or care management workflows and wellness programs


• Familiarity with or background in quality reporting initiatives such as PQRS, ACOs/MSSP, and MU


• Familiarity with health plan concepts and workflows

If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.

Required Licenses, Certifications, and Registrations:

• Role Specific Epic Certification


• Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment


• Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday.  If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements.

El Rio Health is a diverse and inclusive organization. We are invested in helping you and your family Create Tomorrow.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

El Rio Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age 40 and over, disability, genetic information, military status, ancestry, marital status, familial status, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.

El Rio Health requires all employees (except those 100% working remotely) to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire.

All employees are strongly recommended to obtain COVID 19 and maintain vaccination status (i.e. as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Personnel who decline to receive COVID 19 and/or flu vaccination per most recent CDC recommendations will be recommended to wear a facemask while in an El Rio Health facility, including both clinical and non-clinical areas from November 1 to April 30 (subject to change depending on viral activity). Subject to exemptions and accommodations when required by law.

All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.

El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.