EMR Specialist

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County.  Sun River Health is currently seeking a full-time EMR Systems Specialist to join our team.

The EMR Systems Specialist leverages both clinical knowledge and informatics knowledge to implement solutions to the EMR System for Solutions 4 Community Health (S4CH) clients. The role requires utilizing clinical, billing, and technical expertise to address the evolving needs of Federally Qualified Health Centers. EMR Systems Specialist also provide technical consultation during departmental and interdepartmental meetings and are expected to document and provide reports on current, future, and historical projects.
The EMR System Specialist is responsible to coordinate and lead clinical content development and maintenance to the EMR system and related interfaces involved in the ambulatory setting. The role will also address Cherwell tickets escalated from primary support, by connecting with providers and non-clinical staff directly.

Job Competencies: 

• Utilizes agile project management methodologies to assist in system-wide clinical teams in developing and implementing standardized care transformation processes.


• Provide onsite and remote go live support and follow up during new system implementations.


• Assist in the development and maintenance of the EMR system and related modules/interfaces


• Recommends innovative ideas, processes, and/or procedures for enhancements, additions, and modifications to improve existing systems.


• Support troubleshooting efforts and communicate with the appropriate teams to develop resolution for issues that are identified.


• Function as a subject matter expert, and liaison, between clinicians, business owners and be able to a build team to design solutions and perform root cause analysis for technical issues.


• Document workflows across a variety of mediums (web, print, video).


• Lead and coordinate demos to key stakeholders and leaders.


• Responsible for project management activities of assigned projects related to the Electronic Medical Record seeing it the through the life cycle - planning, designing, development, testing, end user training, implementation support and adoption.


• Regularly use the Unified Modeling Language to detail EMR workflows.


• Contribute to reports on updates are that identified, researched, and scheduled for implementation.


• Support efforts to update and maintain the library of EMR system templates, order sets, and other assets that speed track the clinical documentation in patient charts.


• Other duties as assigned

Education: Bachelor's Degree Required, Master's Degree optional

Salary: $45,663.80 - $57,075.20 / annually 

Relation to Mission
The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.

Equal Employment Opportunity
Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Responsibilities
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.