Clinical Applications Analyst

Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Bargaining Unit:

UUP

Job Summary:

The Department of Information Services at SUNY Downstate Health Sciences University is seeking a full-time Lead Programmer Analyst / Clinical Applications Analyst.

Reporting to the Assistant Vice President & Deputy Chief Information Officer, the Clinical Application Analyst is charged with the coordination, implementation and maintenance of multiple clinical applications and systems. The Clinical Application Analyst will work collaboratively with users of clinical information systems, within all departments in the Information Systems division, and all other departments or groups, campus-wide and off-site, as necessary, in problem-solving issues related to clinical information systems. May require 24/7 rotating support.

Principle Duties and Responsibilities

• Provide daily analytical, operational, maintenance and end-user technical support for multiple clinical applications, systems and projects.


• Support the implementation and deployment of various clinical applications, systems and projects.


• Participate in system and integration testing.


• Maintain detailed documentation on all aspects of clinical information systems implementation and upgrade projects.


• Write and generate reports for management (quality check and efficiencies) and provide weekly updates.


• Travel to offsite locations when necessary to troubleshoot problems, oversee upgrades, or install new hardware and software.


• Prepares end-user, computer operations and help-desk documentation, adhering to documentation standards.


• Maintain membership in organizations that enhance professional growth, and attend conferences and seminars as required.

Required Qualifications:

• Relevant Certification required (CompTIA ITF+, CompTIA A+, etc.).


• Knowledge of one or more programming language and proficiency in multiple operating systems.


• 1 to 5 years of work experience supporting, implementing and extending the capabilities of clinical systems; must be able to examine and evaluate current systems, analyze system problems, and develop solutions; as well as analyze user processes and procedures.


• Knowledge of functional areas supported, including basic concepts and terminology, tools, automated processes and procedures and other 3rd party products.


• Proficiency of both theoretical and practical aspects of project management, including tools and techniques.


• Establish good working relationships with vendors, users, managers, subordinates, and peers.


• Excellent communication skills to communicate with end-users and management in a non-technical manner.

Preferred Qualifications:

• Bachelor’s Degree in Computer Science, Information Systems or related area preferred.

Work Schedule:

Monday to Friday; 9:00am to 5:00pm (Full-Time)

Salary Grade/Rank:

Salary Range:

Commensurate with experience and qualifications

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Equal Employment Opportunity Statement:

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at ada@downstate.edu